Frequently Asked Questions

The non-emergency medical transport service is for those individuals who don’t have access to transportation to and from their medical appointments, personal errands, family outings, etc. Trips are non-emergency which implies that there is no immediate health threat to the individual that needs transportation.

We use wheelchair and gurney acessible vans.

We can accommodate 2 wheelchair bound passengers in a single van.

Yes, we can have up to 2 additional passengers.

Yes, please mention it during the time of booking.

We ask you to kindly let us know as soon as you are aware of the cancelation so that we can be available to the next person that needs our services.

Yes, depending on the milage, there will be 2 drivers.

Yes, we have something called a stair chair. It is a motorized device that can safely transport a patient up and down stairs.

No, we are open on holidays. We do recommend calling in advance as we do have limited availability those days.

For any other questions you may have, leave us a message in our contact us page and get a response within 1 business day. For the quickest response, call us at 747-444-1020 and our team will be more than happy to answer any questions, comments, concerns you may have!

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